Counseling Corner Info for Faculty and Staff

When a Student Needs Help

Faculty and staff are often on the front lines for students in distress. Many students view professors and staff members as confidants, role models or friends. This is especially apparent at ENMU, where our small classes and family atmosphere are a big part of our campus culture.

We have a shared responsibility to respond to students with care and compassion for their personal well-being as well as concern for their academic success. You are welcome to call the Office of Counseling and Career Services to consult with one of our staff about how to best help a student.

Our licensed counselors are equipped to help students deal with short-term issues like depression, anxiety, phobias, relationship problems, anger management, communication problems, fear of failure and more.

See below for the ways we connect with students

TimelyCare Online Health Services

Eastern New Mexico University students have FREE, 24/7 access to virtual care services with TimelyCare — the virtual health and well-being platform from TimelyCare, designed for college students.

Learn more about TimelyCare

Referral Form

As faculty and staff, you are often the first person to see when a student is struggling either personally or academically. If you have concerns about a student, please complete this confidential referral form and a member of the counseling staff will reach out to the student. While we cannot let you know the results of our contact, we will let you know the date that contact was attempted.

Referral Form

Absence Alert

Sometimes when students have situations that pull them away from their academic efforts, they will tell a professor or staff member who can fill out our Absence Alert Form. This form provides us with enough information to contact all a students' professors or on-campus employers so they don't have to worry about calling everyone in the midst of a crisis.

Absence Alert Form

In-Class Presentations

We have a variety of resources available to assist you. If you are interested in our counseling staff presenting in your classroom or to your student employees, please fill out the presentation request form available at enmu.edu/CCPresentationRequest.

Counseling Services Presentation Request

Confidentiality

Client confidentiality prohibits us from providing you with information about a student you may refer. It is appropriate for you to follow up directly with the student if you feel comfortable doing so.

Students can connect at the Counseling Corner in one of the following ways:

In Person

in person

In-person counseling is the standard of therapy for working through issues. Make an appointment at 575.562.2211.

You can schedule an in person appointment either by calling our office at 575.562.2211 or by filling out the Counseling Corner form (requires ENMU portal login) and waiting for a call back. Though this is the standard delivery method used to work through mental health concerns, due to COVID-19, we strongly advise students to schedule counseling appointments either over the phone or by online video. We take your privacy seriously and will take strict measures to keep our conversations confidential!

Fill out the Counseling Corner form

Crisis Situation Contacts

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For More Information Contact

Counseling and Career Services
ENMU Station 34
1500 S Ave K
Portales, NM 88130
800.FOR.ENMU (800.367.3668)
Phone: 575.562.2211
Fax: 575.562.2215