Active Shooter Response Guidelines

The following information has been prepared to provide ENMU students, staff, and faculty with guidelines on emergency actions they can take in the event an armed individual enters an area and starts shooting.

If possible:

Exit the building or area immediately
Notify others you may encounter of the danger
Call for help by dialing 911 from any telephone
Inform the emergency services dispatcher of the following:

  • Tell them there is an "Emergency"
  • The Location of the incident
  • What is happening
  • How many people are involved (shooters and victims)
  • Your name, location, and phone number. The dispatcher may ask you to remain on the line until officers are on scene

If you cannot safely exit the building, the following are recommended:

Get to a room or office as far away from the incident as possible and lock the door
Cover any door windows or windows facing the hallway
Keep Quiet and Do Not answer the door
Call 911 and let the emergency services dispatcher know what is happening:

  • Tell them there is an "Emergency"
  • The Location of the incident
  • What is happening
  • How many people are involved (shooters and victims)
  • Your name, the location you are trapped, and your phone number

Stay Put until police can get to you, unless the level of danger is increasing
Look for means of escape (e.g., via a ground floor window) or self defense
Stay Off the phone so the dispatcher can contact you with information

Please be aware that if you are safely locked in an office or classroom, police officers may take quite some time to get to you. This is because they will be trying to stop the threat. The fact that you may not hear or see officers right away may mean you are away from the immediate danger. Once rescued, follow the instructions of the police officers as they guide you to safety.

Eastern New Mexico University Police Department
229 S. Avenue K (3rd Street and S. Avenue K)
1500 S. Avenue K Station 55
Portales, NM 88130
575.562.2392 or 911 for Emergencies