Information Technology Services (ITS)

Information Technology Services provides resources and consulting services that enable students, faculty and staff at Eastern New Mexico University to make maximum use of the appropriate information technology tools in their learning, teaching, research, outreach, administration and support activities. Technology Department includes these areas:

 

All staff, faculty, and students must adhere to the University Computer Use Policies and Procedures. Failure to abide by the guidelines in the policy shall subject any user of the University computer system to sanctions, which may result in denial of computer account privileges, and/or disciplinary action, which could lead to expulsion from the University, dismissal from a position or legal action.

 

Administrative Office

The ITS administrative office provides overall management and support for the Information Technology Services and Telecommunications departments, secretarial support to staff, and procurement. The office is responsible for monitoring virus protection and computer system updates for the campus, maintains the content information on the ITS web pages and acts as the information center for the department. To obtain assistance with any of the following, please call 575.562.4352.

  • Checkout a current copy of the Microsoft Campus Agreement (MCA) home use software. You must be an eligible faculty or staff member.
  • Turning in completed forms for access request to the network, email, banner and web pages.

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Client Services

Client Support is in charge of maintaining all of the academic and administrative computing environments including Labs, Smart Classrooms, and Student Network Resources (ResLan).

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System/Applications

The ITS Systems area is responsible for the creation of computer access accounts which allow for the individual student or staff/faculty member to access the ENMU network, as well as the global internet. The University provides staff and faculty members with employee email accounts and personal data storage folders. These are backed up to tape for safe keeping.

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Computer Use Policy

All staff, faculty and students must adhere to the University Computer Use Policies and Procedures. Failure to abide by the guidelines in the policy shall subject any user of the University computer system to sanctions, which may result in denial of computer account privileges, and/or disciplinary action, which could lead to expulsion from the University, dismissal from a position or legal action.

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Forms

ITS requires forms for access to the ENMU network, banner administrative system, Web pages and telephones are on-found on-line at www.enmu.edu/itsforms or calling 575.562.4352.

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Contact Us

ENMU Station 15
1500 S Ave K
Portales, NM 88130
575.562.4357
Helpdesk@enmu.edu