Status: Full-time position
Location: Carlsbad, NM
Job Summary: Ensure positive experience for our internal/external customers by maintaining the integrity of store operating procedures including but not limited to: Inventory management, cash management, point of sale paperwork/recordkeeping, assists in the adherence to store merchandising standards, and the safety and security requirements in the store.The finance rep position is a predominantly a task oriented/driven position and requires a high level of effective time management skills, organization, ability to multi-task, a professional level of communication to your peers and management, and the ability to work in a fast paced team environment. Operate various internal tools and systems, terminal consoles and peripheral devices, and maintain time sensitive daily, weekly, and monthly records with a high degree of detail and accuracy. Act as the operational liaison between agents, vendors, customers and various AT&T departments. Perform other operational duties as assigned by management. May sell all products and services offered by the company.
Qualifications: Associate Degree
1 years of relevant work experience
Telecommunications industry knowledge
Excellent interpersonal, verbal and written communication skills, and attention to detail
Strong working knowledge of computer systems/software and computerized billing
Strong customer service skills
Thorough research skills
Provisions listed in these Job Descriptions may be changed or modified by AT&T Mobility without prior notice at any time, at the Company's sole discretion.
AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce.
Duties: Inventory management - including counts, ordering, maintaining, receiving, returning, tracking and securing equipment and supplies
Perform operational tasks to maintain audit-ready status in store at all times
Prepare bank deposits
Balance POS drawer
Process and prepare paperwork for recordkeeping and report generation
Work in conjunction with management for all monthly counts, reporting, and providing documentation for operational coaching opportunities for management follow up
Coordinatewith management any customer credit/refund concerns
Responsible for adherence to the iPOG, managing store resets and upholding merchandising standards
Instill a sense of pride and ownership in store appearance - understand that the store is the face of AT&T to every customer